Job Qualification
Customer Service
Responsibilities:
- Coordinate between Sales/customer, Production, Quality Control, Shipping, and Finance to ensure customer questions are answered and sales requests are fulfilled in expeditious manner.
- Production sample order entry, Customer Order acknowledgement, order entry and communication of ship date commitments to customers.
- Maintain and update customer record profiles with price quotes, special order / packaging / shipping instructions. Assist sales and marketing as required.
- Re-acknowledge changes to the committed ship dates & process revised PO’s and update related personnel.
Qualifications:
- Good command of communication skill and customer service skill.
- Proficient using Microsoft Office Suite (Word and Excell).
- Experience in a printing or label industry is a plus.
- English language proficiency is a plus.
Please send your CV, resume and your contact mobile number to:
Attn: HRD PT. Label Jaya Pratama
Jl.Kepatihan Industri II No.3
Ds.Kepatihan,Kec.Menganti
Jawa Timur,Gresik 61174
Ph: +6231 7990501
Fax:+6231 7992581